Windows Driver Policy

The CAPS® is Windows 10 and 11 compatible when the Windows Driver Policy is turned off

With the latest Windows security uopdate, Microsoft does no longer accept drivers that have not been properly signed through the Microsoft WHCP certification process, another money making and monopoly scheme sold to the public under the "Security" unbrella, so only devices (hardware and software) that have been vetted (after payment) by Microsoft can be installed and used on PCs.

The CAPS® has not been certified. Therefore if you want to run it you have the following options:

• use Windows 11 and turn off the Windows Driver Policy (see here for how to do it). You may be able to turn this feature on again if Microsoft decides to include the possibility of exempting certain drivers from this policy (right now it is all or none)
• use Windows 10 and turn off the Windows Driver Policy (if you have installed the latest security updates which include the Windows Driver Policy)
• install the CAPS® on a dedicated PC that is NOT connected to any networks or is protected from outside access with firewalls and/or antiviruses (therefore, the security is implicit)) and that is running:
  • Windows 11 or 10 with the Windows Driver Policy turned off
  • earlier versions of Windows which do not have this issue

Installation Instructions

NOTE: you need administrative privileges to correctly install the CAPS® SW on Windows. If you do not have them, contact your IT or system administrator.

Follow these instructions to install the CAPS® on Windows:

• Download the CAPS® SW installation
• Follow the download instructions
• Save the file on your computer (most likely, it is saved in your "Download" folder)
• Right click on the installation file, and then click Extract All to extract all the installation files. You may want to extract them directly on the C: drive instead on in the "Download" folder, to permanently store the installation file on the CAPS® computer.
• Once the files have been extracted, browse to the "Drivers" folder, right click on VTPlateDrivers.exe (you might not see the .exe part) and select "Run as Administrator" to install the drivers following the instructions on the screen
• Browse to the "VT Software" folder, right click on VTCAPSSoftware.msi (you may not see the .msi part) and select "Run as Administrator" to install the software following the instructions on the screen. If you don't see the "Run as Administrator" in the drop-down menu, right click on Setup.exe (you may not see the .exe part) and select "Run as Administrator" to install the software following the instructions on the screen
• Once the installation is complete, configure each VT software application:
• right click on the VT software icon on your screen (there are four icons on the desktop, make sure you configure each one of them)
• select Properties
• go on the "Compatibility" tab
• select Change Settings for All Users
• in the Compatibility Mode check "Run this program in compatibility mode for" and then select from the drop down list "Windows XP (Service Pack 3)"
• in the Settings check "Run this program as administrator"
• click OK twice
• Install your license by copying the "*.lic" file you have received by email from us to the CAPS® computer, double click on it and follow the instructions on the screen. Do not try and open it up, you will get an error message.
  If you get an error message saying that the license could not be installed on the registry, you can manually install the license in the individual CAPS® SW Options/license tabs using the install license button (if, when you start the CAPS® SW, you see your information on the screen and when you connect the plate to the computer you have the license details, then the license has been installed. The error message is a Windows bug).
• If, when you connect the plate to the computer, Windows gives you an error message saying that " a driver cannot load on this device", you need to turn off the memory Integrity setting before proceeding.
• Configure your default printer in Windows by turning OFF the "Let Windows manage my default printer" in the Settings/Bluetooth & devices/Printers & scanners/Printer preferences